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Order process notification or order status update
  1. QuestionHow could I know my order state?
  2. QuestionI request delivered time has past, why order state is processing?


  1. QuestionHow could I know my order state?

    【Answer】We will send you an E-mail to tell your order state .Each email will be show :Order had submitted→Payment is successful→Processing your orders→Delivered .

    In addition, As a member you can visit the website to log in "My Account"-It will be show your order state.



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  2. QuestionI request delivered time has past, why order state is processing?


    【Answer】It is due to the time that we update state does not mean we delivery your order at that time. The deliveryman do a successful delivery is seconds to delivery other orders. So we update state time is only mean the deliveryman back to florist at that time.

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